Customer Stories

“Meridian was able to come in and actually provide exactly what we asked for in a very timely manner.”

Pat Lowther

Radiology Director, The Heart of Texas Healthcare System

Pat Lowther
Pat Lowther

200%

Increase in the number of patients The Heart of Texas can serve each month

Equipment Provided

  • MRI Upgrade

Meridian Improves Profitability of Health System and The Heart Of Texas Increases Patient Throughput and Satisfaction

Company

The Heart of Texas Healthcare System
Brady, TX
www.heartoftexashealthcare.org

Industry

Healthcare

Summary

Meridian partnered with The Heart of Texas Healthcare System to provide an upgrade path for their MRI machine. With the guidance of Meridian’s healthcare experts, The Heart of Texas Healthcare System was able to upgrade their current MRI suite to gain access to new revenue streams and provide new exams for their patients in order for the hospital to serve the needs of their community.

About The Heart of Texas Healthcare System

Serving McCulloch County since the 1970’s, The Heart of Texas Healthcare System has been dedicated to providing their patients with quality care. With dedicated radiology, emergency, physical therapy, and cardiopulmonary rehab departments, among others, they bring world-class healthcare services to the county.

The Challenges

Due to the aging equipment in their radiology department, The Heart of Texas Healthcare System was limited on the types of exams they could perform for their patients. Having to send their patients to other facilities for exams meant those patients had to drive many miles out of their way and were less likely to come back to The Heart of Texas for their final procedures. The hospital was also missing out on revenue opportunities due to their inability to perform certain exams.

How Meridian Helped

With the guidance of Meridian’s healthcare experts, The Heart of Texas Healthcare System was able to upgrade their current MRI machine in less than seven days in order to serve more patients and bring in additional revenue to the hospital. Other vendors didn’t fully understand the needs of the hospital but Meridian listened and responded with an MRI upgrade solution that allowed The Heart of Texas hospital to keep their existing MRI machine and have minimal disruption to patients and the exam schedule. Meridian provided an upgrade path that allows the hospital to lower their equipment costs, increase the revenue of their radiology department and increase patient satisfaction.

Business Impacts

Since the upgrade of their MRI machine, The Heart of Texas Healthcare System has been able to increase the speed and the types of patient exams they can perform, notably doubling the number of patients they can serve each month. Now that the hospital has increased in-house imaging capabilities and reduced wait times, the hospital is able to care for more patients and is now more likely to keep them in the health system long term. The upgrade of their MRI machine has provided The Heart of Texas Healthcare System with better image quality and more accurate diagnosis allowing them to better serve patients in their community, translating to increased patient satisfaction and increased revenue for the health system.

The Heart of Texas Story

The Heart of Texas Story The Heart of Texas Story

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