Customer Stories

“Meridian is so good at what they do and they have the industry expertise which allows us to focus on what we're good at.”

Gerald Chen

Chief Financial Officer, Otter Products​ ​

Gerald Chen
Gerald Chen

4,826

SKU’s available for sale

Equipment Provided

  • Turret Trucks
  • Stock Pickers
  • Batteries

Superior Service and Unparalleled Access to Refurbished Equipment Powers One of the Nation’s Fastest Growing Companies

COMPANY

Otter Products
Fort Collins, CO
https://otterproducts.com/

INDUSTRY

Manufacturing Wholesale & Distribution

About

Founded in 1998, Otter Products has taken its mission of “We Grow to Give”, to heart, growing from the Colorado garage of its founder to an international company, with offices in Fort Collins, CO; San Diego, CA; Hong Kong, China; Cork, Ireland; and Shenzhen, China. They’ve grown to become an innovator of premium protective products for smartphones and tablets, through their OtterBox, LifeProof, and OtterCares brands. In 2018, they had 4,826 SKU finished goods sold, and they plan to expand even more in the coming years.

The Challenges

With operations relying heavily on technology and equipment, there is a high probability that a business-critical system will fail, significantly impacting business. Equipment failure can cost thousands in repair bills, business interruption and lost revenue. Otter Products understood the negative financial impact of this so they sought out a partner they could implement a formalized equipment replacement process with to stay on top of the routine care their equipment required and replace parts according to schedule. Otter Products was in search for a reliable and cost-effective way to source their business-critical material handling equipment without cutting corners on quality.

How Meridian Helped

Refurbished equipment is a lower cost alternative that comes with many of the benefits of buying new equipment, and savings of up to 60%. Otter was able to take advantage of Meridian’s unparalleled access to refurbished material handling equipment across a variety of manufacturers. Meridian’s refurbished equipment goes through a comprehensive process to restore it to the original equipment manufacturers’ (OEM) specifications for performance and reliability, so Otter did not have to sacrifice quality. Meridian provided Otter’s Colorado facilities with forklifts, reach trucks, turret trucks and more so that Otter is able to provide the level of quality their customers have come to expect.

Business Impacts

Meridian’s independent leasing and financing experts provided access to cost-effective refurbished material handling equipment that met or exceeded OEM standards for performance and quality. Additionally, Meridian’s vendor agnostic capability granted Otter the flexibility to choose the best of breed OEM of their choice for their equipment. Otter Products was able to reinvest the savings they experienced into other parts of their operations, like a new automation line. Their mission of “We Grow to Give” extends to making sure their employees have the tools they need when they need them.

With facilities running 24/7, Otter Products needed simplicity and efficiency throughout their business operations. Having great communication, transparency and a partner who has impeccable lease documentation makes acquiring equipment quick and seamless.

The Otter Products Story

The Otter Products Story The Otter Products Story

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